Monday, 25 March 2013

Ummm? Chicken quesadillas?!

I work at a well known fine dining restaurant in Toronto as a reservations agent. Yesterday I received a very interesting call and I just had to share. This is how the call went down:

Me: "Thank you for calling the ____ restaurant. How can I help you?"

Guest: "I'd like to get a to go order."

Me: *What?* Puzzled look. "I think you have the wrong number sir."

Guest: "Is this the _____ restaurant at ____ ?"

Me: "Yes"

Guest: "Ok, I'd like a to go order"

Me: "I'm sorry sir but we don't do to go orders. It's a full dining restaurant"

Guest: "What do you mean? I've gotten one before"

Me: *Pretty sure I work here and know we don't take to go orders* "Sir, I'm not sure who you spoke with before but it's not possible to get a to go order. You have to dine in the restaurant."

Guest: "I want a chicken quesadilla."

Me: *Chicken quesadillas? Is this a joke?* "We don't have chicken quesadillas"

Guest: "What do you have on your menu?"

Me: "You can find the menu online, sir"

Guest: "I don't care about the money"

Me: "Sir, I never said it had to do anything with money. The menu is just too extensive tell you what's on it over the phone."

Guest: "Okay, if I come to the restaurant. Can I watch the hockey game on tv?"

Me: *Are you for real? What is with this guy? We're not a pub!* "This is a FINE DINING resturant, sir. There are no tv's available.

Guest: "Grrrr!" *Hangs up the phone*







No comments:

Post a Comment

LinkWithin

Related Posts Plugin for WordPress, Blogger...